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Submerse yourself in Art History
Established in 2004, AMD Enterprises LLC - Ancient Museum Store is dedicated to bringing our customers the most select and exquisite collection of art, artifact, and museum reproductions, as well as historical and classical jewelry.
AncientMuseumStore.com is formally the Domain Name of AMD ENTERPRISES LLC. Registered in the state of Florida and was created in December 2004 with the interest of providing the lowest everyday price to everybody out there everyday. We retain the meaning of family in every aspect in which we do business by insuring the easiest and most comfortable internet shopping experience as well as the most convenient. We at AncientMuseumStore.com believe in a better way to do business by putting you, our customer, first and foremost. Our goal is to provide you with only the best products and customer service that we can provide. Therefore, we have taken necessary and thorough precautions with our infrastructure to ensure your 100% satisfaction every time. We believe you deserve only the best possible. We believe you deserve a company that has built its reputation based on customer service, commitment, company values and of course price. We want to offer you only what we feel we deserved when we were shoppers just like you.
E-mail us at: info@AncientMuseumStore.com if you are having problems with this site or want to suggest improvements.
Ancient Museum Store
P O Box 410218
Melbourne, FL 32941-0218
USA
Product Selection
Everyday we go out there and try to find the best deals we can put together for you. This is a daily ritual of ours. We are constantly looking around and meeting with different manufacturers and vendors to establish what the hottest products there are out there and then securing the perfect price structure to be able to provide you, our customer, with the best deal available.
Commitment to Service
AncientMuseumStore.com has turned into the destination of choice for thousands of customers by delivering on our commitment to complete customer satisfaction. Our award-winning customer service is here for you, with convenient options to meet your support needs. Whether you’re looking for information on policies, processes, or great deals, our website can take you there, 24 hours a day, 7 days a week.
The AncientMuseumStore.com Pledge
At AncientMuseumStore.com we have earned our stellar reputation by listening closely and responding quickly to our customer’s wants and needs. We have centered our business philosophy around a simple truth: people matter most. Our pledge is that AncientMuseumStore.com will offer the best information, products, and services to our customers and site visitors. We will maintain a competitive and aggressive discount pricing policy in order to offer our customers the best value for their hard earned dollar. We will quickly and responsibly resolve any concerns that customers may have. And we will as a Company act responsibly to support a healthy environment and continue to lead the way in discount products.
Product Availability:
We can't guarantee that all
products are always available. Most of the products are in stock, but
our stock changes daily. We recommend that if you have orders that are
time sensitive such as online auctions, that you double check with us
to make sure that the item is in stock.
Damages
If the product gets damaged during shipping, we'll do
a damage claim with the carrier.
We require that you report the damage to us
no longer than 5 days after the customer receives the package and that the
original box with it's packaging materials be saved to repack the package since
UPS will pick up the damage parcel to inspect it. Taking too long to report the
damage or to no longer have the original box will result in the rejection of the
damage claim by UPS which means that we wont be able to issue a refund or credit
for the damage product. It's your responsibility to make sure that your customer
follows these procedures. Normally, when damaged product gets reported on time,
we either reship a replacement item or issue a refund of all charges.
Returns
We have a 14 day return policy for a full item refund and credit
(excluding original shipping and handling charges which are not refundable).
All returns require an RMA (Return Merchandise Authorization) number issued by
us, to be placed on the outside of the package. Please email us (by replying to
your original order confirmation or shipping confirmation) or call us to receive
an RMA number. We will issue an RMA, and instructions on how and where to
return the item(s). Returns are requested to be made in the items original
packaging with sufficient padding (as it was originally shipped) via trackable
and insured means, and upon receipt we will promptly issue a credit, per your
original payment, for the returned item(s). Please note original shipping
charges are not refundable. Additionally, certain items and special orders items
are subject to a 15% restocking fee, along with any Cancel of a Special Order
item, which have entered a stage of production. Any return received without an
RMA may be refused or charged an additional restocking fee, and for any item
received that is not complete or in original condition, we reserve the right to
increase the restocking fee. Please note that an RMA number does not guarantee
final disposition. All returns are subject to inspection. Refunds can only be
issued back to the original purchaser and will be made in the same method as the
original method of payment (e.g. payment by check, refund by check, payment by
credit card, refund by credit card, payment by PayPal, refund by PayPal, etc.)
In circumstances where in kind refund is unavailable, internal credit will be
issued. Please wait 8 days from date we received the package for us to process
your return.
Post Office Shipments:
We'll do shipments via Post
Office only to Hawaii, Alaska, Puerto Rico and international
destinations. Keep in mind that Post Office shipments have a higher
chance of getting lost and the Post Office is very bureaucratic when it
comes to claims. If the shipment is not of the type (such as priority
or express mail) where the Post Office will do a free pick up, then
we'll have a charge of $10.00 for taking the boxes to the Post Office in
order to cover the cost of sending an employee. Post Office shipments
to Puerto Rico and other countries require a copy of your invoice to
your customer as per U.S. Customs requirements.
International Shipments:
We'll do international
shipments via Post Office or UPS. UPS international rates are quite
expensive. Post Office is cheaper but keep in mind that Post Office
shipments have a higher chance of getting lost and the Post Office is
very bureaucratic when it comes to claims. If the shipment is not of
the type where the Post Office will do a free pick up, then we'll have
a charge of $10.00 for taking the boxes to the Post Office in order to
cover the cost of sending an employee. International shipments always
require a copy of your invoice to your customer as per U.S. Customs
requirements.
Air Shipments:
We can do air shipments via UPS. You'll
have to give us the order early in the day if you want us to ship it
the same day. To check the different types of air shipments, just go to
the UPS website at www.ups.com For air shipments a phone number of the recipient is required.
Shipping Time:
The time that we take to ship an order
varies depending on our work load and the size of the order but it's
usually within 2 or 3 days if the item is in stock, although it can
take longer. We'll let you know if there is any unusual delay.
Once we ship an item by Fedex Ground, it will take up to 5 business
days to reach destination depending on the location. The day of
shipping doesn't get counted as one of the shipping days.
We are shipping from Southern California, so shipments to southern
California will take 1 day
to arrive. To Northern California, Nevada & Arizona, 2 days. For
Oregon, Colorado, Texas, etc. 3 days. To Chicago 4 days and so on until
the NorthEast where it takes 5 days.
Arrival dates are not guaranteed by UPS or any other carrier unless it is a second or next day
air shipments which are very expensive. Occasionally a package can take an extra day.
Address verification:
It's important that you make
sure that the shipping address is accurate.
If the address is wrong or has spelling errors, UPS will charge an
address correction fee of $5.00 which we reserve the right to charge
you. A wrong address can also delay the delivery of the box or it can
get the box delivered to the wrong address with the consequent loss of
the product, etc, etc. It's a good idea to verify the accuracy of the
address with the Post Office website or Fedex.
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